KptnCook

Mobile, Usability Testing & Expert Review
An easy recipe App based on selected
ingredients.

Background

As part of the UX Evaluation lecture at the PFH Göttingen, I tested and evaluated the usability of an existing app. I decided to use the KptnCook app. This is a cooking app that suggests three new recipes every day and another three every week as inspiration.
There is also a weekly planner function for planning meals and a shopping list function.

Challenges

Since I had already used the app myself, the challenge was to look at the app without bias - especially in the heuristic evaluation and the cognitive walkthrough.

What I Accomplished

By carrying out the usability tests and the expert review, I found some usability problems that can be solved quickly and easily. This would significantly improve the usability of the app and enhance the user experience.

Use Cases

1st

You have leftover food at home and want to use it tonight. Search for recipes that include them.

Circled 2

You have decided on a dish but realize that you don't have all the food you need at home. Use the app to write a shopping list of the groceries you still need.

Circled 3 C

You have been shopping and now have all the food you need for the dish. Now cook the recipe and make a note that you have cooked it.

01 Usability Testing

Testing Approach

Results

Evaluation

The Nielsen severity scale was used to evaluate the findings in the usability test.

The basis for the classification is the frequency of occurrence of the problem, the impact and the persistence.

The scale ranges from 0 “I don't see that this is a usability problem” to 4 “Usability catastrophe - must be solved before the product can go online”

18 Findings

02 Expert Review

Execution

Brainstorm SkillPuzzle

Cognitive Walkthrough

Heuristic Evaluation

Assessment of typical user tasks by putting yourself in the user's shoes.

Compliance of the defined area with the list of 10 heuristics according to Nielsen.

Results

First, a cognitive walkthrough was carried out in which I, as an expert, evaluated the app from the user's perspective by putting myself in the role of a user.
I carried out specific tasks with the app and checked the fulfillment of the usability criteria from the user's perspective.

The different screens were then compared with the 10 usability heuristics according to Nielsen.

28 Findings

03 Next Steps

1

2

3

Conducting a solution workshop to carry out a cost-benefit analysis of the findings and initiate the design of possible solutions to the problem.
Evaluation of the new design solutions and re-testing through usability tests.
Technical implementation of the refined design solutions.